Shipping policy
Shipping Policy
Thank you for shopping with UAE DROPSHIPPING. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.
Order Processing
-
Orders are processed within 1–3 business days after payment is confirmed.
-
Orders are not processed or shipped on weekends or public holidays.
-
During periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will notify you via email.
Shipping Times
Estimated delivery times are as follows:
-
Domestic Orders: 3 business days
-
International Orders: 7 business days (depending on destination and customs processing)
Please note that delivery estimates are not guaranteed and may vary due to weather, carrier delays, customs clearance, or other unforeseen circumstances.
Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method. Any available free shipping promotions will be clearly displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number (where available). Tracking information may take up to 24–48 hours to become active.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. If an incorrect address is provided, please contact us immediately. We cannot guarantee address changes after an order has been processed.
If a package is returned due to an incorrect or incomplete address, the customer may be responsible for any additional shipping charges required to resend the order.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Delivery Delays
While we strive to deliver all orders on time, we are not responsible for delays caused by shipping carriers, customs inspections, natural disasters, or other events beyond our control.
Contact Us
If you have any questions about your order or our shipping policy, please contact us:
Email: [Email]
Business Hours: Monday–Friday, 9:00 AM–5:00 PM